Zomnio

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Welcome to Zomnio

Create an Application

Step 1: Sign Up Step 2: Create an Application Step 3: Create a Call Flow Step 4: Generate a Number Step 5: Application Stats

Agent Basics

Step 1: Create Skills Step 2: Create the Agent Step 3: Create the Call Flow Step 4: Sign into Agent Desktop

Advanced Editor

Steps as variables

Editor Features

Step Reference

Prompt Menu Digits Keywords Comment Transfer Hangup ServiceNow Salesforce Time of Day Schedule Decision Record REST SMS Queue Screen Pop Callback Connector Outlet Set Data Hold

Zomnio Reference

Dashboard Applications Reports Users Phone Numbers Prompts Dialer Campaigns Agents Skills Contacts Bots

Agent Reference

Schedule

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